Importance of Customer Relationship Management (CRM) Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers. The purpose of a CRM system is to attract and retain customers. Implementing a CRM System gives businesses the tools to manage, measure, and improve processes.
Ineffective communication to the customer ?
Delay in Communication
Communicate more effectively to the customer with FAST CRM Software
Failure to deliver what’s promised ?
Failure to deliver what’s promised
Wrong payment schedules
Service schedules not committed
Fulfilling what's committed with FAST CRM Software
Deliver what’s promised
Bad customer services ?
Late replies to service queries
Poor service delivery
Incomplete customer feedback
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Prompt replies to enquiries
Good service delivery
Ensure customer satisfaction with feedback
Reduce product quality ?
Specifications not clear
Applications not mentioned
Incorrect scope of supply
Improving product quality with FAST CRM Software
Crystal clear specifications
Applications proper mentioned
correct scope of supply